FAQ

Q?

What is Sellie Deals?

A.

Sellie Deals is an online marketplace in Nigeria that connects buyers and sellers of fairly used or secondhand items. We offer a range of products, including electronics, fashion, home appliances, and more. Users can list items for sale, browse available deals, and negotiate directly with sellers.

Q?

How do I create an account?

A.

To create an account, click on the "Sign Up" button at the top of our homepage. Fill in the required details, verify your email, and you’re ready to start buying or selling on Sellie Deals!

Q?

Is there a fee for posting an ad?

A.

Posting an ad on Sellie Deals is free! However, we may offer premium options for highlighting your ad to increase visibility and reach.

Q?

How do I post an ad?

A.

Once logged in, go to your dashboard and click on "Post an Ad." Fill in the product details, upload clear photos, set a price, and submit your listing for approval.

Q?

How long does it take for an ad to be approved?

A.

Our team reviews each ad to ensure it meets our quality and policy standards. Most ads are approved within 24 hours.

Q?

Can I edit or delete my ad after posting?

A.

Yes, you can edit or delete your ad by navigating to your dashboard, selecting the ad, and choosing the "Edit" or "Delete" option.

Q?

How do I contact a seller or buyer?

A.

Once you find an item you're interested in, click on the "Contact Seller" button on the ad page to send a message or negotiate directly.

Q?

Are payments made through Sellie Deals?

A.

No, payments are made directly between the buyer and seller. We recommend safe payment methods, such as cash on delivery or reputable payment services, and to only finalize transactions once you've verified the item.

Q?

How can I report a suspicious or fraudulent ad?

A.

If you encounter a suspicious listing or user, please report it by clicking on the "Report" button on the ad page or contact our support team directly.

Q?

What should I do if I forget my password?

A.

Click on the "Forgot Password" link on the login page, enter your email address, and follow the instructions to reset your password.

Q?

How do I get in touch with customer support?

A.

You can reach our customer support team by visiting our Contact Us page or emailing us at support@selliedeals.com.ng

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